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You are the task manager of the Server Update Project for your company. This project has 543 stakeholders, many kind of of which are finish users. Some of the end users are critical of the server upday because they’re involved around wbelow the data is stored, just how they’ll access the data later on, and their mapped drives. You’ve communicated through all of the customers that the server upday will change exactly how the users will accessibility their documents and also home folders in the future. Now some of the end customers have been complaining to their useful managers about the readjust. In this scenario, what kind of stakeholders are the end users?

A. Uninformed

B. Negative

C. Unresponsive

D. Low influence/low interest


B. Negative stakeholders are people who do not desire your task to succeed or even exist in the organization.

A, C, and also D are incorrect. A is incorrect because unincreated defines a stakeholder who doesn’t know around your project; you’ll should indevelop them around the job and also exactly how the project may influence them. C and D are incorrect because unresponsive and low influence/low interest are not correct descriptions of project stakeholders for your PMP examination. Although these answers may seem fitting, they are not the terminology used to describe stakeholder perspectives towards your project.


Beth is the project manager of a new building job for her organization’s client. This job will construct a new bridge in a major thoroughfare in her city. Beth is preparing for stakeholder identification bereason she wants to capture every one of the inner and also external stakeholders that may affect and be influenced by this job. In her preparations, Beth will need every one of the following documents as inputs other than for which one?

A. Project charter

B. Enterpclimb eco-friendly factors

C. Organizational process assets

D. Communications management plan


D. Beth will certainly not require the interactions management plan as part of the stakeholder identification process.

A, B, and also C are all incorrect bereason these are the correct inputs for stakeholder identification. Note that the question asked which one is not an input to the procedure. Beth will certainly require the task charter, enterpincrease ecological factors, business procedure assets, the communications monitoring plan, and the procurement documents as inputs to stakeholder identification.


You are the project manager for a software development project for your agency. This task will create a web-based application that will certainly enable individuals to produce maps for various hiking trails in The United States and Canada. You’ll be functioning via developers that are employees of your company and developers that are contract-based. Your project will certainly additionally include indevelopment from the National Parks Service, local communities, and also hikers from around the USA. You and the projecl team will certainly first finish stakeholder evaluation to make specific that you’ve recorded every one of the project stakeholders. What are the three logical measures to stakeholder analysis for this project?

A. Identify the stakeholders, prioritize the stakeholders, anticipate stakeholder responses

B. Identify the stakeholders, confirm the project scope, connect the task plan

C. Identify the stakeholders, anticipate stakeholder responses, develop a response strategy

D. Identify the stakeholders, meet with the stakeholders to address concerns, develop a stake holder response plan


A. Tbelow are three logical actions to stakeholder analysis: First you should recognize the project stakeholders. Next off, you’ll prioritize the stakeholders based upon their duty and also influence in the project. Finally, you’ll anticipate stakeholder responses to worries, comes to, and also needs in the project.

B, C, and D are all incorrect because these answers carry out not reflect the correct order of tasks in stakeholder analysis. Although they start with the correct answer of stakeholder identification, they do not follow the correct order of initially identifying the stakeholders, prioritizing the stakeholders, and lastly anticipating stakeholder responses.


You have been functioning on a new project that will certainly impact your whole organization of 1233 human being. You and also the task team know that you must produce a stakeholder register for the stakeholders, however is it important to create 1233 entries in this register?

A. Yes, all stakeholders should be established.

B. Yes, however it is correct to team the stakeholders for easier management.

C. No, only the essential stakeholders must be established in the stakeholder register.

D. No, just negative stakeholders and essential stakeholders must be documented in the stakeholder register.


B. A project that has actually this many kind of stakeholders is likely to create teams of stakeholders to regulate. For instance, the stakeholders can be grouped by departments, duties in the company, or also interests in the task. Grouping stakeholders helps the task manager resolve a big group with a widespread message fairly than manage multiple messeras to many kind of stakeholders individually.

A, C, and also D are incorrect. It’s not useful or vital to identify each individual stakeholder when grouping the stakeholders would suffice. Although the key stakeholders have to be figured out in the stakeholder register, the task manager should additionally recognize and also record the grouping of stakeholders in the register. Both positive and also negative stakeholders are recorded in the stakeholder register, not just negative stakeholders.


Mike is the task manager of a brand-new software application deployment project that will certainly impact 3235 people in his company. He’s connected the deployment and explained the result the software program will have on the company, and also his plan includes training for the end individuals. A few of the stakeholders, particularly the useful managers, are worried around the deployment and how it will certainly impact the organization’s productivity. Anna, the task sponsor, asks Mike to create a visual diagram reflecting which stakeholders can influence the project the a lot of based on their power in the organization. What chart must Mike create?

A. Power/influence diagram

B. Pareto diagram

C. Tornado diagram

D. Ishikawa diagram


A. Mike need to produce a power/affect diagram, which shows the correlation between power over the task and also the affect over the project for each crucial stakeholder. Stakeholders via high power and high affect must be controlled more closely than stakeholders with low power and low affect, for example. This chart helps the project team develop a better characterized stakeholder monitoring strategy and prioritization of stakeholders in the project.

B, C, and also D are incorrect. B, Pareto charts, display the circulation of defects as a result of quality manage. C, tornaexecute diagrams, show the forces for and also against a decision. D, Ishikawa diagrams, are likewise dubbed fishbone diagrams or cause-and-effect diagrams and also are offered to identify casual factors that are contributing to an impact in the project. Ishikawa diagrams are many often offered in quality manage.


Harold is the task manager for a huge building project his company is completing for a client. This task has internal and outside stakeholders, including members of the community that are opposed to the project, although it has been apconfirmed by the city. Harold is preparing to produce a stakeholder administration arrangement and he’s gathering several inputs for the plan’s development. Which one of the adhering to inputs will certainly many help Harold develop a strategy for stakeholder monitoring and engagement?

A. Project management plan

B. Stakeholder register

C. Enterpincrease ecological factors

D. Communications management plan


B. Harold needs the stakeholder register to create a strategy for stakeholder management and engagement. The stakeholder register specifies the function, interests, call indevelopment, and also perspectives of the stakeholders toward the job objectives.

A, C, and D are all incorrect. Although Harold will certainly depend on the job administration setup, especially the communications administration arrangement, the the majority of prominent element for stakeholder management and engagement is the stakeholder register. This document defines the stakeholders, their interests and involves, and also the stakeholders’ perspectives toward the job missions. C, enterpincrease eco-friendly components, are an input to stakeholder administration planning as they specify the organizational rules and also plans for the stakeholder administration and the framework of the organization.


You are the task manager of a big software deployment job for your company. This task will certainly rearea the operating systems on the computer systems of all employees. Many kind of of the employees are in favor of this readjust in operating systems while others are not. As part of your plan, you complete an analysis of the stakeholders. In this analysis, you and also the project team have found that some of the job stakeholders didn’t understand about the readjust in the company’s apshowed computer operating mechanism. How would certainly you classify these stakeholders?

A. Unaware

B. Uninformed

C. Lacking

D. Tarobtain for positive


You are the task manager of a large software application deployment task for your company. This project will certainly rearea the operating systems on the computer systems of all employees. Many kind of of the employees are in favor of this readjust in operating systems while others are not. As component of your setup you complete an evaluation of the stakeholders. In this evaluation, you and also the project team have likewise learned that the practical managers are not in favor of the readjust of the operating system for their employees’ laptops. How would certainly you classify these stakeholders?

A. Neutral

B. Resistant

C. Leading

D. Hesitant


B. These negative stakeholders have the right to be accurately classified as resistant to the project purposes. These functional supervisors and also employees are resistant to the goals of the project, and also it’s part of stakeholder administration to recognize the stakeholder objections and also then create a strategy to get over the resistance to readjust.

A is incorrect because neutral describes a stakeholder that is neither for nor against the project. C is incorrect because leading describes the stakeholders that are working to encertain that the project is successful. D, doubtful, is not a categorization of stakeholders, so this is incorrect.


C. The stakeholder administration plan basically creates a strategy to manage the stakeholders’ attitudes toward the job.

A, B, and also D are all incorrect because these answers carry out not define the purpose of the stakeholder monitoring setup. It is not the intent of the stakeholder administration plan to transform all stakeholders to positive stakeholders, though that would certainly be nice. Stakeholder identification, a process, identifies all stakeholders, positive or negative, and documents their indevelopment in the stakeholder register. The communications administration arrangement defines just how the job manager and task team will connect through the project stakeholders.


You are project manager for your agency and you’ve just created the project’s stakeholder administration arrangement. This arrangement is based on organizational process assets and also enterpclimb eco-friendly factors that you’re required to use in the project. The stakeholder administration setup consists of all of the adhering to components except for which one?

A. The relationships among the stakeholders

B. The relationships among the task team

C. The schedule of stakeholder information distribution

D. Communication requirements for stakeholders


B. The stakeholder monitoring arrangement doesn’t resolve the relationships among the project team. The staffing administration arrangement, part of huguy sources planning, may attend to team development and also how the team interacts.

A, C, and also D are all incorrect bereason they are all component of the stakeholder monitoring arrangement, which addresses several things: wanted and also present stakeholder engagement levels, relationships among stakeholders, interaction demands, information to be spread, reasoning for interactions and anticipated stakeholder responses, time structure and frequency of stakeholder communications, and also approach of updating the stakeholder monitoring plan.


D. Problems will occur throughout a job, yet the job manager should always current the negative news to the proper stakeholders and also be prepared through a feasible solution.

A isn’t the best alternative bereason this reports the problem just to monitoring. A solution to the trouble is also necessary. B, report the trouble to stakeholders, isn’t the finest alternative bereason all stakeholders might not should know about the difficulty. In addition, the problem must likewise have actually a proposed solution. C is incorrect because saying nopoint is ignoring the problem and might reason even more problems within the job.


You are the project manager of a big task in your agency. Your task has actually remained in motion for three months and you’re around to move into the first phase of job execution. Your sponsor calls to report that you’ve reportedly overlooked some stakeholders throughout the project’s planning phase. What must you carry out now?

A. Immediately call the stakeholders, apologize, and also analyze the stakeholders.

B. Begin the project execution but contact the stakeholders for a meeting.

C. Determine whether the oversight has damaged the project’s missions.

D. Schedule a meeting with the stakeholders to capture them up on the project.


A. Although it’s imperative to determine every one of the task stakeholders as beforehand in the job as possible, it’s not uncommon for a task manager to overlook some of the stakeholders. When this happens, the task manager have to instantly resolve the difficulty and also look for a solution. In this instance, contacting the stakeholders, apologizing for the oversight, and also then analyzing the stakeholders’ perspectives towards the job will certainly be many advantageous.

B, C, and D are incorrect. B isn’t the ideal answer because executing the project job-related may not be appropriate without the stakeholders’ input. C isn’t the finest answer because it doesn’t encompass the stakeholders in the evaluation of the job. Stakeholders have to be informed and communicated with around the job and also how the task might impact them. Although D says contacting the stakeholders to schedule a meeting, it does not empathize through the stakeholders by apologizing for the mistake the task manager made in the task.


B. Steve must describe the benefits of the task and exactly how the project will help the organization and the individuals influenced by the job.

A, C, and D are all incorrect. It’s never a wise concept to ignore the complaints of the stakeholders also if the complaints are invalid. Clear communications from the launch of the task have the right to stem many kind of complaints. To categorize the stakeholders as resistant may be proper, yet simply categorizing the stakeholders doesn’t resolve their complaints or communicate the stakeholders. Although it’s true that some stakeholders may simply be unhappy, this answer doesn’t attempt to resolve the stakeholders’ demands or pertains to.


You are the job manager of a huge task that will certainly influence how your organization accepts and processes orders from customers. Many of the stakeholders have actually strong opinions around the task and just how it need to continue. Thomas, the manufacturing manager, and also Jane, the sales manager, have actually remained in problem with one an additional over some of the project’s needs. You’ve met via these two stakeholders to deal with the dispute, negotiate the distinction, and come to an agreement about the needs in the task. What stakeholder engagement tool and method have you provided properly in this scenario? Choose the best answer.

A. Active listening

B. Stakeholder resolution

C. Management skills

D. Interpersonal skills


You are the job manager of the JNH Project for your company. This job is scheduled to last 18 months and also will certainly affect 435 stakeholders in your company. The task has actually sensitive indevelopment that just certain stakeholders should have access to, so you’ve created a plan for connecting the indevelopment to the correct parties throughout the job through one-of-a-kind e-mail bulletins. What form of interaction is secured e-mail taken into consideration to be?

A. Push

B. Interactive

C. Sensitive

D. Passive


You are the project manager for your organization, and you’ve contracted 2 organizations to complete components of the project. The task requires that these two various carriers work together on components of the job. One of the sellers will certainly must install network cables throughout a building, while the other agency is responsible for connecting the networking cables to a main patch panel and also to the individual networking receptacles. The merchants are in disagreement about how the job-related need to take area. What’s the best technique to regulate this scenario?

A. The merchants are not stakeholders and also must live approximately the terms of their contract.

B. The vendors are stakeholders, and also you need to recognize who’ll do what activities in the project.

C. The vendors are not stakeholders, but you need to usage dispute resolution to uncover the best solution for the contracted work.

D. The vendors are task stakeholders, and also you have to make use of problem resolution to uncover the ideal solution for the project


D. Vendors are stakeholders in the project, and also the project manager have to utilize problem resolution to discover the ideal solution for the job. Although the job contracts might currently define the order of the job-related and also the regards to the agreement, the task manager need to meet via the merchants to pertained to an agreeable approach for all parties to work-related together and for the job to move forward smoothly.

A, B, and C are all incorrect. The sellers are stakeholders because they are impacted by the job and also deserve to definitely affect the project’s success. The contract have to, in right problems, define all facets of the work and also the needs for the sellers to work-related together, however that’s not constantly the case. Should the problem escalate, tright here may be a need for different dispute resolution.


C. Interenergetic interactions indicates that the stakeholders deserve to interact with one another. Meetings, video conferences, and also teleconferences are great examples of interactive communications.

A, B, and D are all incorrect. E-mails are an instance of a press interaction. B, producing a report, doesn’t actually interact through the stakeholders. D is an example of a pull interaction as a central repository, such as a reporting device, which requires the stakeholders to query the central site to pull indevelopment from it.


You are the job manager for your company and you’re serving as a coach for a number of junior project managers. You’re presently reviewing the inputs for managing stakeholder engagement via your task team. The team members are perplexed about some of the inputs necessary for regulating stakeholder engagement. One of the inputs to managing stakeholder engagement is the issue log. How does the issue log aid you prepare to regulate stakeholder engagement?

A. This is false; this worry log is not an input to control stakeholder engagement.

B. This problem log will certainly assist you recognize which stakeholders are bring about the project concerns.

C. The concern log is required only when worries are identified by stakeholders.

D. The worry log will help you track and respond to problems and connect problem condition.


D. Issues are dangers that have actually come right into fruition. Once the issue exists, you’ll need to record it in the problem log and then occupational to deal with the concerns. Due to the fact that concerns will constantly affect stakeholders, you’ll use the worry log as part of your stakeholder engagement to settle conflicts, issues, and interact via the stakeholders.

A, B, and C are all incorrect. The problem log is an input to stakeholder engagement (A), yet it’s not necessarily provided to determine stakeholders that are causing problems (B). Issues could happen by no fault of the stakeholders—take into consideration a tornacarry out or hurricane and just how it may impact a task and the stakeholders. Stakeholders won’t prompt for the concern log (C); it is the task manager’s responsibility to lug the worry log right into stakeholder engagement and issue resolution.


Your task sponsor has requested that you find a software package to serve as a central repository for all task indevelopment. They’d favor for the software application to capture, keep, and provide data evaluation on key performance metrics. The software program must be able to help finish reports, analyze information, and track as a whole job performance. What is the task sponsor requesting?

A. Reporting system

B. Earned worth administration system

C. Project administration information system

D. Incorporated readjust control system


A. The project sponsor is asking for a reporting device. These assist the project manager create reports however have the right to likewise allow stakeholders to use pull communications to inspect in on the project’s development.

B is incorrect because earned value administration deserve to help predict and also meacertain job performance, a nice addition to reporting, but it’s not a need of the reporting mechanism. C is incorrect because the job administration indevelopment system is a software tool that helps the project manager control the task, not simply create reports. D is incorrect because the included change regulate system is part of adjust control; it examines a change’s impact on the whole task.


D. Ad hoc communications is the best answer bereason it’s not a structured stakeholder administration communication kind. You will, as a job manager, usage ad hoc interactions to facilitate quick, informal communications, yet it’s not a structured, planned strategy to controlling communication to and also from the project stakeholders.

A is incorrect bereason pull interactions, such as indevelopment from a project internet site, is a type of structured communications. B is incorrect because push interactions, such as an e-mail or memo you’d send to the stakeholders, is a structured stakeholder monitoring interaction approach. C, interactive interactions, is a structured and also planned communication method you’ll use to connect through and also among the project stakeholders.


A. Stakeholder administration and also project communications are tightly linked together. You’ll require the project’s interaction management setup to assist you communicate properly via the correct stakeholders, at the correct time, with the correct message, and also in the supposed communication format.

B is incorrect because the project’s procurement contract isn’t component of the job monitoring arrangement. C is incorrect because the task scope is not needed for stakeholder engagement. D is incorrect because milestone charts are not an input to stakeholder engagement.


You are the task manager of a new software program development job in your company. Your company opeprices in a matrix environment and also makes use of a project monitoring office to structure projects. This current project has actually 78 stakeholders and will certainly last for 18 months. Sam, one of the project stakeholders, increates you that two of his employees will be leaving the organization and will no longer be obtainable as resources on your task. In addition to the project staffing management setup, what various other document need to you update?

A. Stakeholder register

B. Risk register

C. Change log

D. Project schedule


A. The stakeholder register is the best answer because it includes information around the stakeholders that are currently connected in the task. When a stakeholder leaves the task, you should upday the stakeholder register so that you don’t include non-stakeholders in project interactions and engagement.

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B, C, and also D are all incorrect. When a stakeholder leaves the job, you’ll update the stakeholder register. You won’t necessarily update the threat register or the job schedule because some stakeholders leaving the project won’t always affect these 2 aspects of the job. Tright here is no need to update the project’s readjust log sindicate bereason world have left the project.